▲Marble Keys

Privacy Policy

Last updated: April 2026

1. Introduction

This Privacy Policy explains how Gazelle Internet OPC Pvt. Ltd. ("Company", "We", "Us", "Our") collects, uses, stores, shares, and protects your personal information when you access or use the Marble Keys platform — available via our website at Marble Keys.com and our mobile application on Android and iOS.

We are committed to protecting your privacy and handling your data in a transparent, lawful, and responsible manner in accordance with the Information Technology Act 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and other applicable Indian data protection laws.

By using Marble Keys, you consent to the collection and use of your information as described in this Policy. If you do not agree, please discontinue use of the Platform immediately.

For privacy-related queries, write to: Admin — gazelleinternet@gmail.com

2. Who We Are

  1. Company Name: Gazelle Internet OPC Pvt. Ltd.
  2. Platform: Marble Keys — Real Estate Listings Website and Mobile App
  3. Country of Operation: India
  4. Data Protection Officer / Administrator: Admin
  5. Contact Email:gazelleinternet@gmail.com

3. Information We Collect

We collect the following categories of information when you use Marble Keys:

3.1 Information You Provide Directly

  1. Account Registration: Full name, email address, phone number, and password when you create an account.
  2. Profile Information: Profile photo, city of operation, professional designation (e.g. Agent, Owner), and RERA registration number (for agents).
  3. Property Listings: Property details including address, type, size, price, description, photographs, and any other information you include in a Listing.
  4. Communications: Messages, enquiries, and responses exchanged between Users via the Platform's in-app messaging system.
  5. Support Requests: Information you provide when contacting us for support, reporting a Listing, or submitting a grievance.

3.2 Information Collected Automatically

  1. Device Information: Device type, operating system, browser type, and unique device identifiers.
  2. Usage Data: Pages visited, search queries entered, Listings viewed, time spent on the Platform, and click interactions.
  3. Location Data: Approximate location derived from your IP address, or precise location if you grant permission via the mobile app.
  4. Log Data: IP address, access timestamps, referring URLs, and error logs.
  5. Cookies and Tracking: Data collected via cookies, web beacons, and similar technologies as described in Section 9.

3.3 Information from Third Parties

  1. If you sign in using a third-party service (e.g. Google), we receive your name, email address, and profile picture from that service subject to their privacy policy.
  2. Payment processors may share transaction confirmation data with us for the purpose of verifying paid features or subscriptions.

4. How We Use Your Information

We use your information for the following purposes:

  1. To create, verify, and manage your account on the Platform.
  2. To display your property Listings to other Users and facilitate buyer-seller or landlord-tenant connections.
  3. To enable in-app messaging and enquiry features between Users.
  4. To process payments for premium Listings, subscriptions, or featured placements.
  5. To send transactional communications including account confirmation, password resets, and Listing status updates.
  6. To send promotional or marketing communications, where you have opted in to receive them. You may opt out at any time.
  7. To personalise your experience — including showing relevant property suggestions based on your search history and location.
  8. To detect and prevent fraud, spam, unauthorised access, and other prohibited conduct.
  9. To comply with applicable legal obligations, court orders, or regulatory requirements.
  10. To analyse Platform usage and improve our features, performance, and User experience.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  1. With Other Users: Your name, phone number, profile photo, and Listing details are visible to other registered Users as part of the Platform's core listing and enquiry functionality.
  2. With Service Providers: We engage trusted third-party vendors for hosting, payment processing, analytics, email delivery, and customer support. These vendors are contractually bound to use your data only to provide services to us.
  3. With Payment Processors: When you make a payment, your payment details are processed by our third-party payment gateway. We do not store full card or banking details on our servers.
  4. For Legal Compliance: We may disclose your information to law enforcement, courts, or regulatory authorities when required by applicable Indian law or in response to a valid legal process.
  5. Business Transfers: In the event of a merger, acquisition, or sale of the Company, your information may be transferred to the successor entity, subject to the same privacy protections.
  6. With Your Consent: We may share your information for any other purpose with your explicit prior consent.

6. Data Retention

  1. We retain your personal information for as long as your account is active or as necessary to provide you with our services.
  2. After account deletion, we may retain certain data for up to 90 days in backup systems before permanent erasure, unless a longer retention period is required by law.
  3. Transaction records and financial data may be retained for up to 7 years in compliance with Indian tax and accounting regulations.
  4. Anonymised or aggregated data (which cannot identify you) may be retained indefinitely for analytical purposes.

7. Your Rights and Choices

As a User of Marble Keys, you have the following rights with respect to your personal data:

  1. Access: You may request a copy of the personal data we hold about you.
  2. Correction: You may update or correct inaccurate personal information via your account settings or by contacting us.
  3. Deletion: You may request deletion of your account and associated personal data by emailing Admin at gazelleinternet@gmail.com with the subject line "DELETE ACCOUNT". We will process your request within 30 days.
  4. Opt-Out of Marketing: You may unsubscribe from promotional emails at any time using the unsubscribe link in any marketing email, or by contacting us directly.
  5. Location Data: You may disable location permissions via your device settings at any time, though this may limit certain Platform features.
  6. Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, write to us at gazelleinternet@gmail.com. We will respond within 30 days.

8. Data Security

  1. We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.
  2. All data transmitted between your device and our servers is encrypted using SSL/TLS protocols.
  3. Access to personal data within our organisation is restricted to personnel who require it to perform their job functions.
  4. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and keep your credentials confidential.
  5. In the event of a data breach that is likely to affect your rights, we will notify you and relevant authorities as required by applicable law.

9. Cookies and Tracking Technologies

  1. Marble Keys uses cookies — small text files stored on your device — to improve Platform functionality, remember your preferences, and analyse usage patterns.
  2. Essential Cookies: Required for the Platform to function correctly (e.g. login sessions, search filters). These cannot be disabled.
  3. Analytics Cookies: Help us understand how Users interact with the Platform so we can improve performance and features.
  4. Marketing Cookies: Used to deliver relevant property recommendations and promotional content based on your browsing behaviour.
  5. You may configure your browser or mobile device to decline non-essential cookies, though this may affect certain features of the Platform.
  6. By continuing to use Marble Keys, you consent to our use of cookies as described above.

10. Third-Party Links and Services

  1. The Platform may contain links to third-party websites, RERA portals, or external resources. This Privacy Policy does not apply to those sites.
  2. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
  3. Third-party integrations (such as Google Maps for property location display) are subject to the privacy policies of their respective providers.

11. Children's Privacy

  1. Marble Keys is not intended for use by individuals under the age of 18.
  2. We do not knowingly collect personal information from minors. If we become aware that a minor has registered on the Platform, we will delete their account and associated data promptly.
  3. If you believe a minor has provided us with their personal information, please contact us at gazelleinternet@gmail.com.

12. Changes to This Privacy Policy

  1. We may update this Privacy Policy from time to time to reflect changes in our practices, the Platform, or applicable law.
  2. When we make material changes, we will notify you via email or a prominent notice on the Platform prior to the change taking effect.
  3. The date at the top of this Policy indicates when it was last updated. Continued use of Marble Keys after updates constitutes your acceptance of the revised Policy.

13. Grievance Officer

In accordance with the Information Technology Act 2000 and associated Rules, the name and contact details of our Grievance Officer are provided below. If you have any complaints or concerns regarding the processing of your personal data, please contact:

  1. Name: Admin, Gazelle Internet OPC Pvt. Ltd.
  2. Email:gazelleinternet@gmail.com
  3. Response Time: We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days of receipt.

For broader grievance procedures, please refer to our Grievance Redressal Policy .

This Privacy Policy was last updated in April 2026 and applies to all Users of the Marble Keys platform operated by Gazelle Internet OPC Pvt. Ltd. For privacy-related questions, write to gazelleinternet@gmail.com.